Privacy Policy - Skistronger

At SkiStronger.com, we value your trust and are committed to protecting your personal data and safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information through your use of our website, services, and online platforms. As a privacy-focused organization, we adhere to applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Introduction

SkiStronger.com is dedicated to maintaining the highest standards of privacy and data protection. We recognize the importance of your personal information and are committed to processing it transparently, lawfully, and securely. Your privacy rights are not only protected by law but are also integral to our ethos.

2. Scope and Data Controller

This Privacy Policy applies to all users of the SkiStronger.com website, services, and communications. SkiStronger.com is the Data Controller with respect to the processing of your personal data. If you have any questions regarding how we handle your information, you can contact us at [email protected].

3. Categories of Data We Process

We may collect and process the following categories of personal data, depending on your interaction with SkiStronger.com:

a) Usage Data
Information related to your browsing behavior and interaction with SkiStronger.com, such as IP address, browser type, access times, visited pages, referring pages, and time spent on pages.

b) Account Data
Data provided during account registration or purchase, including your full name, email address, postal address, phone number, and password credentials.

c) Profile Data
Information such as your preferences, purchase history, activity logs, interests, and behavioral patterns on the platform.

d) Communication Data
Records of customer support inquiries, feedback, email interaction history, and communications via any contact forms or direct messages.

e) Technical Data
Details about the devices you use to access our services, including model identifiers, operating system type and version, browser plugins, internet connection identifiers, and configuration settings.

f) Transaction Data
Data relating to purchases made through our site, payment card information handled via secure third parties, order details, billing and shipping addresses, and transaction history.

g) Preference Data
Your expressed preferences for marketing communications, notifications, product interests, and user experience optimizations.

4. Legal Bases for Processing

We process personal data in accordance with the following lawful bases under GDPR and equivalent provisions under CCPA:

– Performance of a Contract: For account creation, order fulfillment, and customer service.
– Consent: For marketing communications, optional data collection, and cookies (where required).
– Legitimate Interests: To enhance user experience, detect fraud, ensure website integrity, and improve services.
– Compliance with a Legal Obligation: To fulfill tax, accounting, consumer protection, or legal compliance responsibilities.

5. Your Rights

You have the following rights with respect to your personal data under applicable laws:

– Right of Access: Request details of the data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data where legally permissible.
– Right to Restrict Processing: Limit how we use your data under certain circumstances.
– Right to Data Portability: Receive your data in a structured, commonly used digital format.
– Right to Object: Object to processing based on our legitimate interests or direct marketing.
– Right to Withdraw Consent: Withdraw previously provided consent at any time.

You may exercise any of these rights by contacting us at [email protected].

6. Security Measures

We implement a robust array of technical and organizational measures to mitigate the risk of data compromise, including:

– End-to-end encryption during data transmission and storage
– Strict user access control and role-based permissions
– Secure data storage and back-up facilities
– Regular audits and vulnerability scanning
– Ongoing staff training in data protection protocols

Despite our efforts, no security system is infallible. However, we endeavor to maintain the highest level of protection against unauthorized access and misuse.

7. International Data Transfers

Your information may be stored and processed outside your country of residence, including in countries that may have different data protection standards. Where we transfer data internationally, we rely on standard contractual clauses and other legally recognized mechanisms to ensure adequate protection in accordance with GDPR and CCPA requirements.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including the following retention durations:

– Usage and Technical Data: Up to 24 months
– Account and Profile Data: For the duration of the account and up to 12 months post-deletion
– Communication Data: Up to 36 months for support and compliance
– Transaction Data: Retained for up to 7 years for legal and fiscal documentation
– Preference Data: Until consent is withdrawn or updated

After these periods, data is securely deleted or anonymized for analytical purposes.

9. Cookie Policy

SkiStronger.com uses cookies and similar technologies to enhance your browsing experience.

Types of Cookies:
– Essential Cookies: Required for basic site operation, such as navigation and secure access.
– Functional Cookies: Enable site personalization and preference storage.
– Analytics Cookies: Help us understand user behavior through anonymized statistics.
– Performance Cookies: Improve site performance and load times.

10. Cookie Management and Compliance

You can manage your cookie preferences through your browser settings at any time. We provide a cookie consent banner in compliance with GDPR requirements and the CCPA’s “Do Not Sell My Personal Information” obligation. Users can opt in or out of non-essential cookies through our website interface or by adjusting their browser configuration.

11. Protection of Children’s Privacy

SkiStronger.com does not knowingly collect or solicit personal data from children under the age of 13. If you believe a child under 13 has provided us with personal data, please contact us immediately at [email protected] so we can take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes. Any material modifications will be communicated clearly on SkiStronger.com, and where required, we will seek renewed consent. We encourage users to review this policy periodically to stay informed.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have a privacy-related concern, you may contact us at:

Email: [email protected]

At SkiStronger.com, we are committed to full compliance with data protection laws and transparency in how we use your information. Please feel free to reach out if you have any concerns regarding your privacy or how we process your data.